janjislot Casino & Sportsbook Data Care

This page describes what we collect when you use janjislot and how we keep that data protected. When you create an account, fund it via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and play sports betting (Liga 1, Piala Indonesia, Champions League), live-dealer tables, slots, or esports, we collect certain information. We use that information only to operate janjislot, verify your identity, process payments, detect fraud, and comply with law.

We are committed to transparent data handling. Our servers use SSL/TLS encryption to protect data in transit. We do not sell your personal information to third parties. We share data only with payment processors (to complete transactions), fraud-detection partners, and where required by law.

If you have questions about how we handle your data or wish to exercise rights regarding your information, contact our support team via in-app chat or email. This policy applies to all janjislot account holders in supported jurisdictions.

Data We Collect on janjislot

Account information and registration

We collect your email address, phone number, username, and password when you register for janjislot. Your email is your login identifier; your phone number is used for account recovery and two-factor authentication (2FA). Your password is encrypted and never stored in plaintext on our servers.

During KYC verification, we collect a photo of your national ID (or passport) and a recent selfie. We also collect your full name, ID number, date of birth, and ID expiration date from the documents you upload. This information is used only to verify your identity and comply with anti-money-laundering (AML) and anti-fraud regulations.

We retain account information for as long as your janjislot account is active. If you close your account, we retain personal and transaction data for a minimum of five years to comply with legal and regulatory obligations, then delete or anonymise it.

Payment and transaction data on janjislot

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction amounts, timestamps, and payment method type. We do not store your full payment credentials (card numbers, wallet PINs, bank account passwords). Your payment provider (mobile banking, local payment, etc.) handles those details securely.

We log every deposit and withdrawal in your Transaction History. This record includes the date, amount, payment method, status (successful, pending, cancelled), and any related fees. We use this data to process withdrawals, prevent fraud, and reconcile accounts.

Withdrawal requests are subject to verification review. We may collect additional information (proof of ownership of the payment method, source-of-funds documentation) if your withdrawal patterns appear unusual or if regulations require it. Processing times vary by payment method: e-wallets typically clear within minutes; bank transfers may take longer, especially during public holidays (Idul Fitri, Idul Adha, Imlek, Nyepi).

Gameplay and account activity on janjislot

We collect data about your gameplay: which games you play, bet amounts, game outcomes, timestamps, and session duration. This data helps us understand gameplay patterns, detect abuse (bots, collusion, bonus exploitation), and personalise your janjislot experience (e.g., recommending games you may enjoy).

We log all account activities: login timestamps, IP addresses, device types (Android, iOS), browser type, and location (inferred from IP address). We use this information to detect suspicious access attempts and help you spot unauthorised activity in your login history.

Live-dealer games may be recorded for quality assurance and dispute resolution. Recordings are kept confidential and used only if a technical issue or dispute arises. Esports and sports-betting markets are tied to public tournament data (Liga 1 standings, Piala Indonesia results, etc.); we do not collect or store private information beyond your own betting history.

Personal data

Email, phone, full name, ID number, date of birth, selfie, address (if provided).

Payment data

Deposit/withdrawal amounts, payment method type, transaction dates, account balances.

Gameplay data

Games played, bet amounts, outcomes, session timestamps, device type, IP address, browser type.

Communication data

Messages to support, email inquiries, in-app chat transcripts (kept for 12 months).

Cookies and tracking on janjislot

We use cookies and similar technologies on janjislot to remember your login session, store preferences, and detect fraud. Essential cookies enable login and account security; they cannot be disabled. Optional cookies help us understand how you use janjislot (analytics) and personalise content. You can disable optional cookies in your browser settings without losing access to janjislot.

We use third-party analytics tools to measure site traffic and user behaviour (bounce rate, page views, session length). These tools do not collect payment information or personal identifiers. If you prefer not to be tracked for analytics, you can enable "Do Not Track" in your browser settings.

Advertising partners may place cookies on your device if you arrive at janjislot through an affiliate link. These cookies help partners measure campaign performance but do not collect your banking or payment details.

How We Use and Protect Your Data

Our use of data and third-party processors

We use your data to operate janjislot: process deposits and withdrawals, verify your identity, detect fraud, investigate disputes, and comply with legal requirements. We do not share your personal information with marketing partners or sell your data to third parties for profit.

We share data with essential partners only: payment processors (DANA, e-wallet, mobile banking, etc.) receive transaction details necessary to complete transfers; fraud-detection services receive transaction and IP data to prevent abuse; and legal authorities receive data only when required by court order or regulation.

Our servers may sit outside your jurisdiction (in Southeast Asia or beyond). By using janjislot, you consent to the international transfer of your data. We apply the same security standards worldwide.

Data security on janjislot

We protect your data using SSL/TLS encryption (secure socket layer). All data transmitted between your device and janjislot servers is encrypted. We store passwords using one-way hashing algorithms; janjislot staff cannot access your password. Payment details are processed securely and not stored permanently.

We maintain access controls so only authorised staff can view sensitive data. We conduct regular security audits and penetration testing. If we detect a data breach, we notify affected account holders and relevant authorities as required by law.

We recommend you enable two-factor authentication (2FA) in your Account Settings for additional protection. We also encourage you to use a strong, unique password and change it every 3–6 months. If you suspect your janjislot account has been compromised, reset your password immediately and contact support.

Your rights and data requests on janjislot

You have the right to access, correct, and delete your personal data on janjislot (subject to legal and regulatory requirements). You may request a copy of all data we hold about you in machine-readable format (data portability). To exercise these rights, contact our support team with your account details and specific request.

We respond to data requests within 30 days. We may need to verify your identity before fulfilling requests. Note that we may retain certain data (transaction history, KYC documents, dispute records) if required by law or to prevent fraud, even after you request deletion.

You may opt out of non-essential communications (promotional emails, game updates) by adjusting preferences in your Account Settings or clicking "unsubscribe" in email notifications. You cannot opt out of operational communications (account alerts, withdrawal confirmations, security notices).

Policy updates and contact information

We may update this privacy policy at any time. Significant changes will be communicated via email or an in-app notice. Your continued use of janjislot after an update means you accept the new policy.

If you have questions about our data practices, wish to request your data, or want to report a privacy concern, contact us via in-app chat, email, or our support portal. We also accept requests from users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions. Include "Privacy Request" in your subject line and your janjislot account email so we can process your request promptly.

We take your privacy seriously and are committed to handling your data responsibly. If you believe we have mishandled your data or violated this policy, you have the right to file a complaint with your local data-protection authority or pursue legal remedies under applicable law. janjislot operates only in jurisdictions where access is permitted by local law; by using our platform, you confirm that gaming services are legal where you are located.